Processing and costs:
- Normal processing can take 2-3 days depending on how busy we are. At the moment orders are taking 2-3 weeks to process and ship.
- We use USPS as our shipping partners.
- Our "Standard Shipping" option is USPS priority mail which typically takes 2-3 days in transit.
- Flat rate nationwide shipping is $10.99 on all orders or free over $60
- Packages can be shipped UPS overnight or 2 days by request only, these packages would be subject to surcharge.
- If you need your order for a specific date or event please contact us in advance as our processing times are subject to change without notice. We do not guarantee any delivery dates without a confirmation from the customer service agent.
Shipping Zones:
- Nationwide shipping covers continental US
- Alaska, Hawaii, Puerto Rico
- Most Air Force or military bases worldwide.
How do we ship?
- Our macarons are shipped in plastic blister boxes where each macaron is protected in its own individual pocket, these blister packages are plastic shrink sealed to guard freshness.
- Blister packages are placed in medical grade insulated envelopes with ice packs to avoid our fillings from shifting or melting during transit. Please keep in mind the ice packs may be thawed upon arrival, this is okay!
- These envelopes are then packed with bubble wrap and placed inside the shipping box to avoid excess movement during transit.
We take great pride in crafting each macaron to order with the utmost care and attention.
We process around 200 orders daily, and most orders are processed and shipped within 2-3 days.
However, some orders may take longer due to the complexity of the macarons ordered, design, difficulty in sourcing specific ingredients, or custom printing requests.
During these times, processing may extend up to 2 to 4 weeks.
We appreciate your patience and understanding as we work diligently to fulfill each order.
