Always give second chances!!
When I first ordered my macarons I was so excited to try them as I had many friends tell me just how amazing they were!! I ordered $60 worth of product and waited two weeks and hadn't heard anything or received a tracking number, so I reached out to customer service and even though it took a little while to get back to me, they did, they said my order would be getting shipped ASAP and I got my tracking number the next day. It still took another week and half to get my order. When they got here my children and I were excited and all gathered around the table to sample lots of macarons. My three year old tried them first and her exact words were "eww mommy they don't taste good." I was shocked so I immediately tried one and they had to be the driest macarons I have ever had, they were so stale!! I reached out to the company immediately to tell them my concerns. That was quite a bit of money to spend on something I couldn't even eat. It took a while for them to return my email but they did, they were apologetic and not dismissive at all, they clearly were not use to this kind of feedback and I could tell this as a small business owner myself so I decided hey they deserve another shot!! They immediately sent my whole entire order again and a $10 gift card toward my next purchase (that I will be absolutely making!!!) and my order arrived that week!! I was waiting for them to arrive because they warned me that if left out in the heat to long it can cause them to stale so I grabbed them as soon as they arrived and immediately opened them up....they were everything I expected them to be the first time!! They were moist and decadent in the middle and had the right amount of crunch on the exterior!! They were amazing! I recommend them 10 out of 10!! Thank you so much for your amazing customer service and for making this customer happy!!❤️
Father's day treats
My father loved his cookies!!
These were yummy and so cute. Excellent shipping time & quality upon arrival.
Delicious but costly
They were delicious, my favorites being the salted caramel and galaxy. They were warm by the time they got to California but the tip to put them in the fridge upon arrival was perfect. Loved being able to try so many different flavors. Thanks!